Viewing: Why was my account disabled?
Filed Under: Frequently Asked Questions
Why was my account disabled?
May 27th, 2007Paying accounts are disabled after three days if payment may not be processed.
This usually happens because you don’t have a valid credit card on file with us.
If your account has been disabled
Visit this page to change your billing information and make a payment.
If a successful payment is made at that page your account will be enabled again immediately.
This can also happen if you don’t have a valid email address on file
If you have signed up and the signup email bounces your account can and will be disabled. Email us with a proper address to get it reactivated.


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